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ABBYY FlexiCapture: Smoothing the path to patient surveys.

Surveys are essential to assessing patient satisfaction – an important indicator of how effectively precious resources are being used and where improvements need to be made. Plus, patient satisfaction is key in reimbursement since the introduction of the Hospital Consumer Assessment of Health Providers and Systems Survey (HCAHPS). Statistics from HCAHPS surveys must be submitted to CMS for payment. But manual data collection is slow and error prone, and incorrect or late submissions decrease repayments. ABBYY FlexiCapture® reduces errors and speeds submissions by automating the entire survey processing workflow.

ABBYY FlexiCapture:

  • Automates your entire survey workflow, eliminating manual data entry and reducing risk of human error
  • Speeds submission of data to CMS or other stakeholders, making sure deadlines are met and that you are fully reimbursed
  • Reduces the costs of processing surveys and raises reimbursement rates
  • Reduces risk of expensive mistakes by ensuring survey data is accurately captured and processed
  • And much more

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